I'm Ross, an experienced user-centred designer based in Edinburgh.
I'm Ross, an experienced user-centred designer based in Edinburgh.
I am a hands-on experience design leader with over 15 years of experience working across large organisations and small businesses. Identifying opportunities in your market and delivering valuable user experiences is my bread and butter.
I’m curious; I ask questions, observe, search for answers and use that to craft compelling solutions.
What do I do?
I create evidence-led, user-centric experiences with both customer and business interests at their heart.
Working collaboratively, I will provide the best environment for achieving successful products.
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User engagement is essential to the delivery of valuable outcomes - involving users lets us make better decisions. Through observation and interaction, we learn what their goals and frustrations are.
Through faciliatation of workshops and user sessions, I will drive insights allowing us to iterate towards useful and usable solutions.
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Delivering user-friendly, accessible and inclusive solutions is my craft. The design should draw you into the product, help you achieve your goal and let you know you’ve been successful.
Starting out on paper, through to full design specification, I support development and quality assurance colleagues in delivery.
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Whether it’s software for enterprises with complex data, a responsive website for transacting new business, or fast and light mobile apps - I’m here to help.
Together we’ll identify what to focus on, create a plan and get to delighting users as soon as possible.
